Total Quality Assurance

€299.00

We provide a unique monthly service to guarantee your online platform is always up and running and performing as expected

Purchase Details

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SKU : Total Quality Assurance
Categories: Support Services
In stock

Have you ever suffered downtime or lost data and could this have been prevented?

We provide a unique monthly service to guarantee your online platform is always up and running and performing as expected



Whats included

Backup Strategy

  • Hourly backups, stored 24 hours
  • Daily backups, stored 7 days
  • Weekly backups, stored 4 weeks
  • Monthly backups, stored 12 months

Server Management

  • 24/7 Server monitoring and analyzation
  • Daily critical updates applied
  • Weekly regular updates applied

Initial Setup

  • Free initial server setup
  • Free docker container expansions
  • Free service on new docker containers

Service Level Agreement

  • Free support on hosting related questions or issues during working hours
  • 24/7 support on downtime
  • Top priority on any disruption
  • Free support on planning improvements to the servers
  • Paid support on changing and debugging application performance

Security Measures

  • Best Practise security policy is discussed and applied
  • Every one of your servers automatically applying the same ruleset

Additional Paid Services

  • Additional servers are only 100 euro extra each
  • Full customization to match your platform demands
  • Continuous analyzation and feedback for better performance
  • Load balancing, High-Availability
More Information
Magento Version N/A
Protocol N/A
Server Location N/A
Hosting Server N/A
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License

For information on our license policy, please check our License Page

  • Is there a Money Back Guarantee

    We offer a 14 days money back guarantee. If the extension is not suitable for your project, let us know and we'll refund you

  • Do i have to work with license Keys

    Our extensions do not use license keys. They are allowed to be installed in a single installation and can be installed in as many development environments as required for your project

  • Does the extension has encoding

    No code in any of our extensions is encoded in any way. Every piece of code is 100% customizable to the needs of your projects

  • Is there a trial version

    We offer a 14 days money back guarantee and therefor we do not provide trial versions. Is the extension not suitable for your project, you can request a refund from us

  • How long is my support period

    After your purchase you have a year of support including bugfix releases. As long as we stay in the same major version, your support doesnt end after the year even!

  • Do you build extensions for both Magento 1 and Magento 2

    We aim to build all our extensions for Magento 1 and Magento 2. The functionality might differ a bit, due to version limitations, but most of our extensions are available in both platforms

  • Can you do customization work

    Yes, we customize our extensions and extensions of other companies. If customization work is viable for our future release, we'll even put it in the core of our releases

  • How do i get support for your extension

    The best way would be to start with either the chat, or sending us a request on the Contact Form